Year: 2022

Metiquity Closes Investment in Calgary-based WaitWell

Calgary, AB – Metiquity Ventures is excited to announce the closing of its $300,000 equity investment in Calgary-based WaitWell Inc. WaitWell, a provider of service-delivery workflow solutions, recently raised $1 million in seed funding, backed by investors including Metiquity, Startup TNT and Be First Investments.

WaitWell was co-founded by Shannon and Steve Vander Meulen in 2020 when they saw a need for a digital workflow solution in their own business, East Calgary Registry. In the past two years, WaitWell has grown into a robust, award-winning solution, improving service delivery for over 500 locations and 4.4M users, while saving visitors a total of 1 million hours of waiting in line.

Bryan Slauko, Managing Partner at Metiquity Ventures, says the firm is thrilled to partner with Steve, Shannon, and the team at WaitWell.

“WaitWell has such a strong, seasoned team of founders who have accomplished so much in only two years since starting the business. Customer service and experience expectations are driving a structural change in the way businesses serve their customers. Consumers have higher expectations today for convenience and speed. WaitWell’s ability to digitize workflow and transform service delivery is being recognized by a growing list of businesses across North America for meeting those expectations.”

WaitWell helps to reduce wait times by up to 30% for public offices, universities and large retailers. Organizations use WaitWell to streamline service delivery and vastly improve the customer experience, leading to an increase in customer loyalty. What’s most powerful with the WaitWell solution is the ability for an organization to illuminate their service operations with robust data captured throughout the entire service delivery workflow.

“Before WaitWell, the data available to service organizations was limited to point-of-sale records captured at the last stage in the customer engagement,” said CEO Steve Vander Meulen. “This left operations blind to what was really transpiring during the service workflow. Certainly, customers love the queue management and appointment booking features of WaitWell, but the true value is in how the solution empowers them to make data-driven decisions for how to improve services, customer experiences and business results.”

“We are really grateful for the support we have received from the Calgary investment community,” said CMO Shannon Vander Meulen. “We believe that outstanding service is always possible with the right processes and tools. We want WaitWell to be the trusted digital workflow partner of service delivery organizations around the world.”

WaitWell plans to use this funding to expand their workflow solution further into the United States. It will also be used to evolve their solution to incorporate AI into its data analytics capabilities.

About Metiquity Ventures

Based in Calgary, Alberta, Metiquity Ventures is a pre-seed growth equity fund formed to unlock growth potential for innovative founders on-the-cusp of growth and pioneering investors who invest alongside them.

Why bet on a unicorn when you can ride a camel

 

Angels, unicorns, centaurs, ponies, dragons, camels… oh my! 

Why should emerging market and early-stage investors nurture the camel before getting googly-eyed at a potential unicorn’s sparkles?

Because savvy investors place value on the real thing, not mythical creatures.

While you may hear about the latest “unicorn exits” in the headlines, it’s important to understand how we came about these “pet” names to categorize the best and brightest tech scales on the planet.

Here’s Metiquity’s who’s who in the zoo lingo cheat sheet:

What’s a Unicorn?

In tech and startup language, the most common description of a success story is usually labelled: the unicorn.

When we say the word unicorn, what comes to mind? A mythical beast resembling a horse with a single long-pointed horn between its eyes and wings on its midsection? That type of unicorn is an ever-elusive storybook creature or goal.

In the Venture Capital world, unicorns are companies that successfully reach a valuation of $1 billion or more. The reason these companies are described as unicorns is that it is extremely rare for an early-stage startup to reach such a high valuation, though it is not an impossible goal.

Becoming a unicorn can seem like a daunting journey. And while most advice focuses on raising as much capital as possible, the shortest path to becoming a unicorn is to focus on your customer and the value your company brings. A sustainable business model with a superior product or technology is what private investment firms look for, and that is the most significant defining factor to becoming a unicorn.

Becoming a unicorn is a true testament to the potential of any startup and puts a company in select groups who (usually) go on to achieve incredible things. 

Startups that gain valuations of $1 billion or more may not be as exciting or mystical as seeing an actual unicorn. But in reality, they’re almost as rare… so other creatures describe successful startup stories?

In the Prairies and Alberta’s tech ecosystem, there are a few notable unicorns gems, including Benevity and  Solium Capital, however – we’re an emerging market, and that means to create more unicorns, we need a beast with consistent tenacity and grit, as well as the strength of character to get us over any and humps (booms and busts, rainy days and most importantly, dry spells – a zone the camel excels in). 

Enter the Camel

Stick a unicorn, a dragon and a pony out in the open desert for a week or two and see who survives… Metiquity Ventures’ bet is the trusty camel. 

This startup metaphor is based on survival and profitable risk assessment. Camels put the management of resources first. They are focused on the long-haul scaleup. Not speedy exit rounds. 

When we hear horror stories such as the dot com crash of the early 2000s and other Silicon Valley cringers we know that we don’t want that happening in an emerging market such as Alberta.

When early-stage venture capital investors focus on growth at all costs (creating unicorns) it works best in the strongest bull markets and best conditions (in which only a unicorn could survive). Emerging markets take grit and planning, business acumen and hard work, plus cash flow and careful management of resources and assets.  

Emerging markets need Camels 

The Prairies and Alberta’s technology sector market need camels. Those founders, early-stage companies and tech startups ready to survive for long periods of growth in the heat and sun, sometimes with little sustenance and watering, because they were smart enough to store their energy and resources for a non-rainy day in their hump. 

They execute balanced growth, take a long-term outlook and make diversification a pillar of all business strategies. This allows them to scale on balanced growth. They can survive more market shocks and downturns. Their tenacity over shiny facade is what gives them the advantage. 

Camels support efficient and balanced economic growth

Investors that are looking to emerging markets such as that of Alberta and the Prairies tech sector and digital innovation ecosystems are interested in sustainable models of development and business. They should also be looking for mixed portfolios with companies that drive capital efficiency and crisis-resistant models. 

Metiquity look at investment in the emerging tech market and asset class from this perspective: where are the camels?

The data is still early, but there are strong indications that this is a strategy for pre-seed investment here to succeed. For one, survival rates are higher in emerging startup ecosystems. At the same time, because they are more capital efficient (and valuations on average are more reasonable), they can generate greater cash-on-cash multiples on higher ownership

By changing the way VCs search for new investments and by valuing more economically stable companies over longer time horizons, venture capitalists can create healthier and less risky startup business environments. This also allows them to reward well-run startups and mitigate their high risks. It is a win-win-win, and in the face of current market instabilities, it seems like the right time to start adjusting venture capital strategies.

When it comes to animals, we love them allwe’re happy to feed and water potential unicorns, dragons, ponies, centaurs and the like. But we’d be telling you a  tale if we didn’t admit that the camel is our favourite of the crew.

The Metiquity team will be the first to point out — much like the desert steed need and deserves a good wrangler, so do companies and founders in the form of their investors.

“Camels commit to a long-term scaleup and aren’t about quick exits. Meaning Camels (founders) should also be critical thinkers when assessing who invests in their company. Not all money is equal. A vetted hands-on investor is almost always the better option than a spray-and-pray fund or angel who is pushing for early exit with no chops for helping guide a company to scale to full potential.”
Jacques LaPointe MBA, PEng, Director and Co-Founder of Metiquity Ventures

Other interesting creatures include: Dragons, Centaurs and Ponies

  • Dragons: You’d think a unicorn would be about as good as it gets  –  but there’s an even more giant behemoth that rarely shows its fiery breath and impact. That is the dragon, also known as a private company valued at over $12 billion or more. 
  • Centaurs: The centaurs are companies with a valuation of more than $100 million in annual recurring revenue.
  • Ponies: These cute but consistent steeds have a valuation of more than $10 million. 

These four-legged categories bring us to the most important animal of all. Have we mentioned how much we love the camel yet?

Camel 101

  • Not blitz-scaling 
  • Measured risk and reward with balanced & sustainable growth
  • Long-haul founders and teams passionate about the global challenges they are disrupting
  • Strategic growth focus
  • Maintain reserves for dry spells 
  • Focus on strategic movement across the desert, no sparkle bombs (no smoke and mirrors) 😉 

Can you think of a more recession-proof animal? 

 

Metiquity Ventures Closes Investment in my-eforce

Metiquity Ventures Closes Investment in my-eforce

Metiquity is excited to announce the closing of its pre-seed equity investment in Calgary-based my-eforce. Metiquity acted as lead investor in this oversubscribed round.

my-eforce has developed a health and safety platform providing employers with critical life saving information before everyday incidents become life-changing tragedies. my-eforce provides a unique combination of real-time GPS location tracking and automated biometric feedback through its innovative wearable bracelet technology. The my-eforce platform also provides a proprietary connection to emergency dispatch to enhance the speed and safety of emergency response times.

“Metiquity is excited to partner with Brennan Lewis and the team at my-eforce. We believe my-eforce’s ability to understand the unique biometric footprint for each person on the platform will give customers critical insights that empower them to better protect the health and safety of their lone workers and at-risk individuals. At the same time, my-eforce’s platform will digitally transform an inefficient employee check-in process and allow customers to optimize their operations.” – Bryan Slauko, Managing Partner at Metiquity Ventures.

The market for lone worker safety solutions is well defined and growing. COVID-19 has created more lone workers than ever. Many countries are developing stricter occupational health and safety regulations to protect lone workers. Employee insurance costs are rising. And organizations are placing a greater corporate focus on health and safety to attract and retain their people.

Metiquity believes my-eforce’s technology will bring needed innovation to the existing market for lone worker safety solutions, and open new markets by broadening the application of these solutions across industries and geographies.

Metiquity Ventures


Based in Calgary, Alberta, Metiquity Ventures is a pre-seed growth equity fund formed to unlock growth potential for innovative founders on-the-cusp of growth and pioneering investors who invest alongside them.

my-eforce


About my-eforce
my-eforce has developed a proprietary understanding of each individual on the platform from a biometric perspective. This understanding allows us to tell the story of what events that individual is experiencing, enabling organizations to coordinate responses to their needs without wasting valuable time.

Metiquity Announces Investment in Calgary-based my-eforce

Metiquity is excited to announce the closing of its pre-seed equity investment in Calgary-based, my-eforce. Metiquity acted as lead investor in this over-subscribed round.

my-eforce has developed a health and safety platform providing organizations of all types with actionable, lifesaving information, long before everyday incidents become life-changing tragedies. my-eforce provides a unique combination of real-time GPS location and automated biometric feedback through its innovative and discreet wearable wristband technology. This automation ensures the story of a life-critical event is instantly told – crucial for when the wearer is unable to tell it themselves. The my-eforce platform also provides a proprietary connection to emergency dispatch to enhance the speed and safety of emergency response times.

Keeping Employees and Organizations Safe Through Biometric Technology

Organizations can now connect to individual employees to help keep them safe. The my-eforce platform understands and alerts to the wearer’s reaction to serious, abnormal, or life-critical events through acute changes in their biometric information. The more the wristband is worn, the safer the wearer becomes. Team leaders can then forward that life-critical information directly to first responders, drastically reducing time and logistics for emergency response. Any segment of industry will benefit from my-eforce, starting with higher-risk workers, then moving to the boardroom.

Bryan Slauko, Managing Partner at Metiquity Ventures, says the firm is excited to partner with Brennan Lewis and the team at my-eforce.

“We believe my-eforce’s ability to understand the unique biometric fingerprint for each person on the platform will give customers critical insights that empower them to better protect the health and safety of their employees. At the same time, my-eforce’s platform will digitally transform an inefficient employee check-in process and allow customers to optimize and automate their operations.” Says Slauko.

Market Disruption

The market for employee safety solutions is well defined and growing. COVID-19 has created more remote and disconnected workers than ever, forever changing its definition and therefore, requirements. Employee insurance costs are rising, and organizations are placing a greater corporate focus on health and safety to attract and retain their people. As the minimum standards for corporate-employee-responsibility shift, Metiquity believes my-eforce’s technology will bring needed innovation to the existing market for employee safety solutions, opening new markets by broadening the application of these solutions across overlooked industries, geographies and most importantly, employee’s themselves.

About Metiquity Ventures

Based in Calgary, Alberta, Metiquity Ventures is a pre-seed growth equity fund formed to unlock growth potential for innovative founders on-the-cusp of growth and pioneering investors who invest alongside them.

About my-eforce

my-eforce is the next generation of high-tech employee safety solutions, consisting of real-time GPS, automated biometric feedback, and emergency dispatch integration. Our Alberta developed technology includes a wearable wristband and is connected to a proprietary cloud platform. The my-eforce system is the first to understand and react to people’s unique health and wellness traits, allowing us to tell the story of what events that individual is experiencing in the field during a potential emergency where they may be cut off from other communications. Our technology enables organizations to better protect their workforce through coordinated responses to their workers needs without wasting valuable time.

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